Terms and Condition

Scope

The terms of use set forth in the Agreement apply only to your use of this Website. Your use of certain services on this Website may be governed by additional rules, which are available on the entry page for the relevant service or by hyperlink to other sites. By using any service you are acknowledging that you have reviewed all corresponding rules and agree to be bound by them. Some of the services may have been provided by third parties for your use. alaa.com.au is not responsible for the content of third-party sites or the provision of any services by any third party.

Description of the Website

This Website contains information and material about  alaa.com.au  and its various educational programs, services, and initiatives. This Website is intended for the general public who has reached college age. Please feel free to browse this Website, as appropriate. Your access to and use of the information contained herein is subject to this Agreement and all applicable laws.

Ownership

Material on this Website, including but not limited to text, images, illustrations, software, audio clips and video clips (the “Content”), is owned or otherwise provided by  alaa.com.au and does not represent or warrant that such material does not infringe the rights of any other person or entity. Trademarks and logos (collectively, “Marks”) displayed on this Website are registered or unregistered  alaa.com.au or others, are the property of their respective owners, and may not be used without written permission of  alaa.com.au or of the owner of such Marks respectively. It is therefore forbidden to copy, modify, delete, publish, transmit, create derivative works of, display or post, or in any other way exploit or use the Content without the express authorization of each respective owner. However, you may use any information or material contained on this Website purposely made available by   alaa.com.au for downloading or copying, provided that you: • Do not modify this information or remove any copyright, trademark and other intellectual or proprietary rights notices; • Use such information solely for your personal, non-commercial purposes and do not post this information on the Internet, any website, any networked computer or broadcast it in any media; and • Do not make any representations or warranties relating to such information.

Representation and use of the Website

This Website contains information and material about  alaa.com.au  and its various educational programs, services and initiatives. This Website is intended for the general public who has reached college age.Any children under 16 years must be represented by parents or guardian who give consent to consum materials on our website or academy. Please feel free to browse this Website, as appropriate. Your access to and use of the information contained herein is subject to this Agreement and all applicable laws.

Privacy

Please refer to  alaa.com.au on Privacy Policy for information on how the company manages and protects your personal information.

Third-Party Content and Links to Other Websites

This Website may contain information brought to you by third parties. This Website may also provide links to other Internet websites.  alaa.com.au assumes no responsibility for the information provided by third parties or the content of other websites to which  alaa.com.au provides links.  Alaa.com.au does not review or control the content of any third party’s website. alaa.com.au does not endorse and is not responsible for the accuracy, content, or practice of standards of any third parties sources. Any links to other sites are provided merely as a convenience to the users of this Website. Those Internet websites are governed by their own terms of use.

Disclaimer of Warranties and Limitation of Liability

 Alaa.com.au has taken reasonable measures to ensure that the information contained within this Website is reliable. However, by using this Website, you accept the information and services provided herein “as is”.  Alaa.com.au makes no express or implied warranty regarding the accuracy, content, completeness, reliability, operability, or legality of information contained within this Website.  Alaa.com.au  may not, under any circumstances, be held responsible for any damage directly or indirectly related to the use and to any decision arising from your use of this Website and/or its content. The foregoing disclaimers of representations, warranties, and limitation of liability shall apply to the fullest extent permitted at law and shall survive any termination of this Agreement or your use of this Website.

Consequences

If your violation of this Agreement causes harm to alaa.com.au or to others, you agree to indemnify and hold bestchoice.courserious.com harmless from and against any and all loss, damage, or expense. If any dispute arises between you and  alaa.com.au regarding this Agreement or your use of this Website, it shall be resolved through good faith negotiations between the parties. If such efforts prove unsuccessful, all such controversial claims or disputes shall be submitted to the jurisdiction of the applicable courts. alaa.com.au reserves the right to restrict a user’s access to the Website, in whole or in part, without prior notice.  alaa.com.au  shall not be held responsible for any such restriction.

Refund Policy of African Language Academy Australia (ALAA) Pty Ltd

So, we always ensure that you are satisfied with our Services and Products. Please read the below payment and refund terms carefully. This document outlines the conditions of the payment and refund policy that apply to all our customers’ transactions and their representatives and affiliates who are bound to an agreement with us to receive our services such as lessons, booklets and other materials that it considers as an integral part of our payment/refund terms of use.

PAYMENT TERMS

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any “third parties”.

“We accept payments through bank to bank or online using Visa and MasterCard credit/debit card in AUD (Australian dollar).

Please, be informed that in case the User’s local currency is different from AUD, it will be automatically converted into selected deposit currency. The exchange rate and any other fees associated with the transaction are calculated and deducted by your card issuer. That works only for cards.

All payment-related terms and all payments that you will be charged are managed and handled by the ALAA Platform. We require an initial deposit of 25% or as per instalment arrangements and the remaining payment should be paid before the end of the school term. By accepting the Terms and Conditions of this Agreement, you agree that alaa.com.au may charge Your credit or debit card or any payment mechanism that you choose and accepted by alaa.com.au for all the due payments towards the service. By providing your debit card or credit card information, you authorize us to directly deduct payment from the card provided for the agreed-upon charges. We will initiate the deduction following as per the agreed payment schedule.

You acknowledge that this authorization will remain in effect until you provide us with a written notification of withdrawal of authorization or until the services are completed. All the charges that you will pay to alaa.com.au under this Agreement will be free from any deductions or withholding as may be required by law. In the event if any such deduction or withholding is required on any payment, you agree to pay such additional amounts as are necessary so that the net amount received by Alaa.com.au is equal to the amount due and payable under this Agreement.

General

Any benefits set out in this Policy may apply in addition to consumer’s rights under the Australian Consumer Law.

Refund Process

Refund requests will be processed within business days from the date of receipt. Approved refunds will be issued using the original payment method used for the subscription purchase. We reserve the right to deny any refund requests if we suspect any violation of our terms of service or abuse of the refund policy.

Cancellation and Change of Mind-

Because of the nature of paying our facilitators per lesson delivered, as soon as you confirm with us that you are satisfied, we go ahead with the classes, therefore you have 14 days to cancel the order if you change your mind. In the case of services, the services have not already been performed.

• The following conditions are satisfied:

If services have started, then we retain 25 per cent of the total cost for admin purposes.

• To be eligible for a refund, repair or replacement, you must provide proof of purchase.
• You may be required to provide a government issued identification to qualify for a refund, repair or replacement.

Contact Us

• If you wish to speak to us about this Policy or about any refund, repairs or replacements, please contact us at: admin@alaa.com.au

Under the Australian Consumer Law

The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services. If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail. Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission.

If a product or service which you purchased from us has a major failure, then you may be entitled to a replacement or refund.

How to Return Products

You can contact us using the contact email provided at the end of this Policy to discuss a return using the contact information, admin@alaa.com.au